Contact information

At Hill Metal, we value clear communication and are committed to providing timely and helpful customer support. Whether you have questions about our products, your order, shipping, returns, or general inquiries, we’re here to help.

How to Contact Us

Trade Name: Hill Metal

Phone: +1 (403) 879-4007

  • Available for customer inquiries during regular business hours.

  • If we are unable to answer immediately, please leave a message and we will return your call as soon as possible.

Email: info@hillmetal.ca

  • Email is the fastest way to reach us for order-related questions, return requests, or product information.

  • We aim to respond to all emails within 24–48 business hours.

Physical Address

Hill Metal
602 12 Ave SW, Suite #500
Calgary, AB T2R 1J3
Canada

This address is used for business correspondence and order fulfillment purposes. Please contact us before sending any returns so we can provide proper instructions.

Customer Support Commitment

  • We strive to provide accurate, transparent, and friendly support to every customer.

  • Our team will assist you with order tracking, shipping updates, returns, refunds, and product-related questions.

  • During peak periods or holidays, response times may be slightly extended, but we always do our best to reply promptly.

If you have any questions or need assistance, please don’t hesitate to reach out. Your satisfaction is important to us, and we appreciate choosing Hill Metal.